Privacy Policy

Last updated: February 26, 2026

Prelude OS Inc. (“Prelude,” “we,” “us”) operates preludeos.com and the Prelude platform. This policy explains how we collect, use, and protect your information.

Information We Collect

  • Account Information: Name, email address, company name, and role when you create an account or request a demo.
  • Usage Data: How you interact with our platform, including features used, pages visited, and actions taken.
  • Customer Data: Business data you upload to Prelude, including contacts, companies, deals, and related records.
  • Cookies & Analytics: We use cookies and analytics tools to understand how our site and platform are used.

How We Use Your Information

  • To provide and improve the Prelude platform
  • To communicate with you about your account, updates, and support
  • To process transactions and send related information
  • To analyze usage and optimize the product experience
  • To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate the platform (hosting, analytics, email)
  • Legal authorities when required by law
  • Business partners with your consent

Data Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.

Your Rights

You may access, correct, or delete your personal data by contacting us. If you are in the EU/EEA, you have additional rights under GDPR including data portability and restriction of processing.

Changes

We may update this policy. We will notify you of material changes via email or platform notification.

Contact

For privacy questions, contact us at james@preludeos.com.

Prelude OS Inc.
Toronto, Canada